Last updated: 08/11/2026
Micro Swiss ships orders from Minnesota, USA, to customers in the United States and around the world. The shipping methods, costs, and estimated delivery times available for your order are shown at checkout based on the destination and items ordered.
Order Processing
Most in-stock orders placed before 3:00 p.m. Central Time ship the same business day. This is a processing target, not a guarantee. Orders placed after the cutoff, on weekends, or on holidays are generally processed on the next business day.
Processing may take longer during high-volume periods, when payment or address verification is required, or when an item is marked as a preorder, backorder, or otherwise subject to a lead time. Processing time is separate from carrier transit time. If a material delay affects your order, Micro Swiss may contact you using the email address provided at checkout.
Shipping Within the United States
Micro Swiss offers a free standard shipping option on U.S. orders. The current estimated transit time for free standard shipping is 2-6 business days after the carrier accepts the package.
Depending on the delivery address and order, additional services may include USPS Priority Mail, UPS Ground, UPS 2Day Day Air, UPS Next Day Air, FedEx 2Day and FedEx First Overnight. Any charge for a paid or expedited service is displayed at checkout before you place the order.
Service availability can vary for Alaska, Hawaii, U.S. territories, P.O. boxes, APO/FPO addresses, and other restricted locations. Checkout will show the methods available for the address entered.
International Shipping
Micro Swiss ships worldwide from Minnesota, USA. Available international services may include DHL Express, UPS Worldwide, or FedEx, depending on the destination, order contents, and carrier availability.
International shipping charges and estimated transit times are calculated at checkout. Delivery estimates do not include delays caused by customs authorities, local delivery partners, severe weather, security reviews, or other events outside the carrier's or Micro Swiss's reasonable control.
Import Duties and Taxes
For orders shipped outside the United States, applicable import duties and taxes are calculated and collected during checkout. Customers generally should not be required to pay additional customs charges upon delivery.
Customs authorities or local carriers may request additional information from the recipient to clear a shipment. The customer is responsible for providing accurate contact information and responding promptly to customs or carrier requests. If you receive an unexpected request for additional duties or taxes, contact Micro Swiss before paying when practical so we can review the order.
Delivery Estimates
All delivery dates and transit times are estimates and are measured in business days unless stated otherwise. Weekends and holidays are not business days. Expedited shipping shortens carrier transit time but does not change order processing time unless Micro Swiss expressly confirms otherwise.
Micro Swiss and its carriers cannot guarantee delivery by a particular date. Carrier delays may occur because of weather, customs, labor disruptions, peak-season volume, service interruptions, address issues, or other circumstances outside our reasonable control.
Tracking and Split Shipments
When tracking is available, a shipping confirmation email will be sent to the email address used at checkout. Tracking information may take time to become active after the carrier receives the package.
An order may be shipped in more than one package. If that occurs, you may receive a separate tracking number for each package. Shipping the order in multiple packages will not change the total shipping amount shown at checkout unless you approve an additional charge.
Shipping Addresses and Order Changes
Please review the recipient name, street address, apartment or suite number, city, state or province, postal code, country, email address, and telephone number before placing an order.
If you need to change or cancel an order, contact sales@micro-swiss.com as soon as possible. Micro Swiss will try to help, but cannot guarantee a change or cancellation after fulfillment has begun or after the order has shipped. Carriers may charge a fee for an address correction or redirection.
Shipping Restrictions
Micro Swiss may be unable to ship certain products or use certain services to some locations because of carrier rules, export controls, import restrictions, sanctions, safety requirements, or other applicable laws. If a destination or shipping method is unavailable at checkout, contact the sales team for assistance. Micro Swiss may cancel and refund an order that cannot lawfully or reliably be shipped.
Delayed, Lost, Stolen, or Damaged Packages
If tracking shows that a package is still in transit beyond the estimated delivery window, first review the carrier's latest update. If the shipment has no meaningful update or appears lost, contact sales@micro-swiss.com with your order number and tracking number. Micro Swiss will work with the carrier to investigate and determine the appropriate resolution.
If tracking shows delivered but you cannot locate the package, check the delivery area, household members, neighbors, building management, and the carrier's local office before contacting Micro Swiss.
If a package arrives damaged or items are missing, retain the shipping carton, product packaging, and contents, take clear photographs, and contact Micro Swiss promptly. Do not discard packaging until the claim is resolved, because the carrier may require it for inspection.
Returned or Refused Shipments
A package may be returned to Micro Swiss if the address is incomplete or incorrect, delivery is refused, the package is not claimed, or the recipient does not respond to a carrier or customs request. If a shipment is returned, contact the sales team to discuss reshipment, replacement, or any available refund. Any resolution will be handled in accordance with the Micro Swiss Returns & Refund Policy and applicable law.
Contact Us
For order or shipping questions, contact:
• Email: sales@micro-swiss.com
• Phone: +1 (612) 433-9195
• Hours: Monday-Friday, 7:00 a.m.-3:00 p.m. Central Time
• Mailing address: Micro Swiss LLC, 7101 143rd Ave NW, Suite E, Ramsey, MN 55303, USA
Returns & Refund Policy: View the Micro Swiss Returns & Refund Policy