All the retraction problems I had are gone, and all the prints now come out fantastic.

upgraded our ender 3 pro with this hot end.. the direct drive is awesome and less bowden tubing to fuss with having flaws. prints pla with ease now!!!

Great comunication, support amd well done parts, thank you.

Good product, been using it for over a month now and had no issues. Definitely a great upgrade to any Creality printer.
Smooth prints with any filament I've tried. (PLA, PLA+, TPU, PETG)

Installation -The online install instructional PDF is well documented and tells you everything you need to know for a simple all parts included out of the box upgrade.
Note: you must use the motor cable that comes in the box!!, its not just an extension but also a converter.
I missed the warning in the manual saying you have to use it as the included motor has a different pinout to the default ender 3 extruder motor,
It's totally on me and thankfully the product shrugged off my mistake without damage. I then went and found the warning in the instructions exactly where it should be highlighted in red no less...
Because i failed to RTFM properly maybe a sticker on the cable or motor with the warning would be good for those who, like me, miss the warnings despite all else, but in the end no points lost on what is a quality solid product.

US to AUS shipping was fast.

This extruder has been flawless for a few months now. Filament loads and unloads easily if you follow the advice/directions on how to do so. Layers are much more even and smooth, every filament just works without issue. It looks awesome and paired woth dual 5015 blowers it just churns out beautiful prints. I do no know if you can do any better than this.